Ride-hailing in Crete: Is Uber, Bolt, Lyft or FreeNow available in Crete?

June 28, 2025 - Reading time: 9 minutes
Ride-hailing in Crete

Global ride-hailing platforms such as Uber, Bolt, or Lyft are not available in Crete. Only FreeNow, formerly known as BEAT, operates on the island among the major services, and its availability is limited to Heraklion and Chersonissos. Local transportation options continue to meet the needs of both short-term visitors and long-term residents despite this limitation. Taxis, buses, rental cars, and airport transfers remain the primary alternatives, each offering different advantages in terms of cost, availability, ease of use, and service area.

Long-term car rentals are often the most practical solution for extended stays. The island has yet to experience full-scale ridesharing integration, but interest in app-based transport continues to grow. The recent acquisition of FreeNow by Lyft and the rise of regional taxi apps signal potential changes in Crete’s transport landscape. Local providers fill the gap with reliable and accessible services that help travelers explore the island without relying on international ride-hailing apps.

Is there an Uber in Crete?

No, there is no Uber in Crete. The ride-hailing app does not operate on the island, and visitors will not find any Uber drivers or app-based services linked to Uber anywhere in Crete. Travelers must rely on traditional taxi services, local bus networks, rental cars, or private transfer companies when navigating Crete. The ride-hailing app is available in parts of mainland Greece, including Athens and Thessaloniki, but Uber services are limited to UberTaxi, which connects users to licensed local taxi drivers through the app. UberX or UberPool does not operate anywhere in Greece, and it is unlikely that Uber will operate in Crete shortly. The island’s transportation sector remains highly regulated, and local taxi unions continue to oppose the introduction of ride-hailing platforms. Ride-hailing laws in Greece favor traditional taxi models and professional driver licensing as of now, which makes Uber expansion into Crete impractical under current conditions.

Is there Bolt in Crete?

No, there is no Bolt in Crete. The ride-hailing app does not provide services anywhere on the island. Travelers navigating Crete can rely on other transport options, such as taxis, public buses, private transfer services, or rental cars. Bolt operates in Greece but only in Athens, and the company has not extended its services to other Greek cities or islands. Bolt’s presence in Europe is significant, with operations in several countries, but in Greece, its footprint remains small and limited to the capital. Bolt is unlikely to expand to Crete soon. Regulatory restrictions and strong local taxi associations make it difficult for ride-hailing apps to operate outside major mainland cities. Crete remains without access to Bolt or similar app-based ride services as of now.

Is there Lyft in Crete?

No, there is no Lyft in Crete. The ride-hailing app does not work anywhere on the island. Commuters must use taxis, public buses, private transfers, or rental cars to get around Crete. Lyft was only available in the United States and Canada until April 16, 2025, when Lyft announced its acquisition of FreeNow, a leading European ride-hailing service. FreeNow operates in several European countries, including Greece, primarily in Athens and Thessaloniki. Lyft plans to expand its presence in 11 countries across Europe with this acquisition, but there is no confirmed date or announcement regarding Lyft or FreeNow launching in the entirety of Greece.

Is there FreeNow in Crete?

Yes, there is FreeNow in Crete, but only in the city of Heraklion. The app allows users to book licensed taxis directly from their phones, providing a convenient alternative to waiting at taxi stands or calling by phone. Other travel options in Crete include traditional taxis, public buses, private transfer companies, and rental cars. These are widely available across major towns and tourist areas such as Chania, Rethymno, and Agios Nikolaos. FreeNow is available in several parts of Greece, specifically in Athens, Thessaloniki, Heraklion, and Chersonissos. It also serves major cities in European countries such as Germany, Italy, France, and Ireland. FreeNow may expand to other areas of Crete in the future. Its presence in Heraklion and Chersonissos shows there is demand for app-based taxi booking on the island. More resources and platform improvements may support future expansion into cities like Chania or Rethymno, with Lyft’s acquisition of FreeNow in April 2025.

What are the ride-hailing alternatives in Crete?

Crete does not support ride-hailing apps like Uber, Bolt, or Lyft, but visitors can use other reliable ride-hailing alternatives such as local taxi services, car rentals, bus transportation, and airport transfers. Each option differs in availability, cost, ease of use, comfort, and service area, and the best choice depends on travel plans, group size, and destination.

1. Local Taxi Services

Local taxi services offer quick point-to-point travel in most towns and tourist centers. Taxis are easy to find in Heraklion, Chania, and other popular areas, and some locations support bookings through a taxi app. The main advantage of taxis is their 24/7 availability and direct service, which is useful for airport runs, late-night outings, or hotel pickups. Fares typically start at €3.50 (£3.00), with an added charge of €1.00 (£0.85) per kilometer. Taxis are best for short rides or when carrying heavy luggage, but they become expensive for long trips and may be harder to find in remote areas or during peak tourist hours. Travelers should confirm that the meter is active, carry small cash, and consider using a taxi app in supported cities to avoid delays and misunderstandings.

2. Car Rentals

Car rentals are ideal for travelers seeking flexibility and full access to Crete’s villages, beaches, and archaeological sites. Rental offices are available at all major airports and cities, with a wide selection of vehicles. A Crete car rental provides high comfort and allows travel to places not covered by bus routes. Daily rental rates range from €15–€60 (£13–£24), depending on the season and vehicle type. This option suits families, groups, or those planning full-day itineraries, but driving in Crete requires comfort with narrow roads and tight parking, especially in town centers. Rentals may be less practical for very short stays or visitors unfamiliar with local road conditions. Travelers should book in advance during summer, confirm full insurance coverage, and bring a valid driver’s license, plus an International Driving Permit (IDP) if required.

Woman using car rental services

3. Bus Transportation

Bus transportation is Crete’s most affordable public travel option. KTEL operates an extensive network that connects cities, towns, and tourist attractions. Buses are widely available between Heraklion, Chania, Rethymno, and other major destinations. The cost is less expensive than other transportation options, with fares between €1.80 and €15.10 (£1.50–£13.00), depending on the distance. This makes buses a practical choice for solo travelers or tourists with flexible schedules, but service availability in smaller villages and remote areas is limited, and frequency decreases during the off-season. Buses can become crowded in peak summer months, reducing comfort. Travelers should check schedules ahead of time, arrive early, and purchase tickets at kiosks or from the driver if necessary, to use this service effectively.

4. Airport Transfers

Airport transfers provide a private, pre-arranged transport service directly from the airport to a specific destination. These are available in Heraklion, Chania, and some hotel hubs. Transfers offer the highest comfort and fixed pricing, which eliminates fare uncertainty. They are especially useful after long flights or for travelers with large luggage or children. Prices vary, but a one-way trip from Heraklion Airport to Rethymno usually costs €90–€100 (£76–£85). This option is convenient but comes with a higher cost than taxis or buses and requires booking in advance. Transfers are not ideal for short distances or budget trips. Travelers should confirm all costs before booking, ask about cancellation policies, and consider ride-sharing to reduce expenses.

What are the long-term transportation solutions for an extended stay in Crete?

The long-term transportation solutions for an extended stay in Crete depend on cost, availability, and daily mobility needs. Taxis and short-term rentals offer ease of use for short trips but become expensive and restrictive over time, especially in rural areas where service availability is limited and public buses run infrequently. A long-term car rental is the most practical and cost-efficient option for extended stays. Car rentals provide personal freedom, comfort, and a wide service area, allowing residents to travel without relying on public timetables. Most rental agencies in Crete offer discounted monthly rates, flexible contract terms, and a range of vehicles to suit different budgets. This solution is ideal for travelers living in remote locations, commuting regularly, or planning to explore the island fully. It is not suitable for travelers who intend to stay only in urban centers with walkable amenities. It is recommended to book early, choose a fuel-efficient car, and confirm the insurance terms before signing the agreement to book the best value.

Are Ridesharing and Ride-Hailing Services on the Rise in Crete?

No, ridesharing and ride-hailing services are not significantly on the rise in Crete, largely due to regulatory restrictions, limited app availability, and strong opposition from local taxi associations. Major global platforms such as Uber, Bolt, and Lyft are still absent from the island, and no local equivalent has gained substantial traction. FreeNow operates as a taxi-booking app in cities like Heraklion and Chersonissos, but it connects users only with licensed taxis rather than offering peer-to-peer or private ride services. The majority of transportation on the island remains dependent on traditional taxis, car rentals, and public buses. Travelers seeking app-based convenience often face challenges such as limited service coverage outside major cities, lack of real-time vehicle tracking, and inconsistent availability during peak tourist seasons. Crete is unlikely to see a widespread rise in ridesharing or ride-hailing options until regulatory frameworks evolve and investment in ride-hailing infrastructure increases.

How are local travel options filling the gap in Crete's ridesharing and ride-hailing Market?

Travel options fill the gap in Crete’s ridesharing and ride-hailing market by offering reliable alternatives tailored to the island’s geography and travel needs. Local taxi companies provide immediate transport services across major towns and tourist areas, in place of global platforms like Uber and Bolt. Many of these taxis are now accessible through phone-based bookings or region-specific taxi apps, improving ease of use for both residents and tourists. Scheduled public buses operated by KTEL cover a wide service area at a low cost, making them a practical choice for budget travelers. Car rental agencies, both local and international, maintain a strong presence throughout the island, allowing for flexible and long-distance travel. Smaller ride-hailing apps have started to appear in select regions, offering mobile-based taxi services in cities like Heraklion and Chersonissos. These options meet the daily transportation demands of travelers while promoting local businesses and reducing reliance on international platforms. The combination of taxis, buses, rentals, and local apps provides a functional transport system that continues to adapt based on user expectations and seasonal needs.

Crete car rental

Even though Uber and other similar services aren't available in Crete, there are plenty of other options for getting around the island. Whether you're traveling alone or with family, you can easily find a way to get around that suits your needs perfectly.

If you're looking for the best car rental in Crete, be sure to book with Justrentals today! We offer a wide range of vehicles to choose from, so you're sure to find the perfect one for your needs. Plus, we have a convenient online booking system that makes it easy to reserve your vehicle in advance.